What [version of the firmware](https://github.com/InfiniTimeOrg/InfiniTime/blob/main/doc/gettingStarted/updating-software.md#checking-the-version-of-infinitime) are you running?
If you are running an older version, please consider [updating to the latest firmware](https://github.com/InfiniTimeOrg/InfiniTime/blob/main/doc/gettingStarted/updating-software.md#updating-with-companion-apps).